logamLegal Notice

We at logam provide gaming and sportsbook services only in jurisdictions where online wagering is legally permitted. This legal notice explains the jurisdictional scope of our platform, our service availability, user eligibility, and the terms under which we operate. Our services are not available globally; access depends on your location and the applicable laws in your jurisdiction.

We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access and use of logam comply with the laws of their own jurisdiction before creating an account or depositing funds. We cannot provide legal advice about whether gaming is permitted in your location. If you are uncertain about the legal status of online gaming in your region, we recommend consulting local legal counsel.

This notice outlines our legal position regarding service availability, user responsibility, data handling, and dispute resolution. For specific questions about whether you can legally access logam from your location, or for other legal inquiries, contact our support team during business hours.

Service Availability and Jurisdiction Restrictions on logam

Our logam platform operates in select jurisdictions where the legal framework permits online gaming and sportsbook services. We currently serve users in supported regions across Southeast Asia and other locations where our service model complies with local law. Our service availability may change over time as regulations evolve or as we expand or withdraw from specific markets.

We reserve the right to restrict or deny access to logam from any jurisdiction at any time, with or without notice. If we determine that your account is being accessed from a prohibited jurisdiction, we may suspend or close your account. Users accessing logam from Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported Indonesian regions can typically access our platform without geographical restriction, subject to compliance with all applicable terms. However, the legal status of online gaming varies, and users remain responsible for verifying local applicability.

User Eligibility and Account Requirements on logam

To open an account on logam, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. You are responsible for declaring your age and jurisdiction truthfully during account registration. If we discover that you have misrepresented your age or location, we reserve the right to suspend or permanently close your account and forfeit any remaining balance.

We require all logam account holders to provide accurate identity information and supporting documentation during the KYC (Know Your Customer) verification process. This includes a valid national ID card, passport, or driver's license, as well as proof of residence. We do not allow duplicate accounts, accounts held by minors, or accounts opened by individuals from prohibited jurisdictions. Users who attempt to circumvent our regional restrictions—for example, using VPN services to mask their location—may have their account closed and funds forfeited.

Data Handling and Regulatory Compliance on logam

We at logam collect and process personal data in accordance with applicable data-protection laws. We retain user information—including identity documents, transaction records, and account activity—for regulatory compliance and anti-money-laundering (AML) purposes. In some jurisdictions, we are required by law to report user transactions and account activity to regulatory authorities or financial intelligence units. We may disclose user data to law enforcement, regulators, or court authorities if legally required.

Our data-handling practices are outlined in detail in our Privacy PolicyWe protect your personal data using industry-standard encryption and access controls. However, we cannot guarantee absolute security; data breaches are theoretically possible despite our protective measures. If you have concerns about data security or wish to understand exactly how we handle your information, review our Privacy Policy or contact our support team during business hours.

Users are responsible for verifying that access and use of logam comply with the laws of their own jurisdiction; we operate only where gaming is legally permitted.

Payment Methods and Transaction Responsibility on logam

Our logam platform supports eight primary payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. All transactions are processed in Indonesian Rupiah (IDR). Users are responsible for verifying that their payment method is registered to them and that they are authorized to use it. We are not liable for unauthorized or fraudulent transactions made by users or third parties who have access to a user's account.

We do not offer refunds for deposits made in error or changed decisions. If you deposit funds by mistake, contact our support team immediately; we may be able to assist if the transaction is reversible through your payment provider. We reserve the right to refuse deposits or withdrawals from payment methods we deem suspicious or non-compliant with our policies.

Dispute Resolution and Liability on logam

If you have a dispute with logam regarding your account, a transaction, or a game outcome, you must contact our support team during business hours to initiate our dispute resolution process. We will investigate your dispute and respond within standard response windows. Our decision following dispute investigation is final and binding unless you have grounds to appeal through applicable legal channels in your jurisdiction.

We at logam do not accept liability for indirect, incidental, or consequential damages arising from your use of our platform, service interruptions, or technical failures. We also do not accept liability for gameplay outcomes, game glitches, or edge cases in our game mechanics. Our liability is limited to the balance remaining in your account at the time of any incident, not to exceed the total deposits you have made.

Changes to This Notice and Contact Information

We may update this legal notice at any time to reflect changes in our operations, applicable law, or regulatory requirements. We will post updated notices on logam; your continued use constitutes acceptance of any changes. If you do not agree with updated terms or restrictions, you may close your account and request a withdrawal of your balance.

For legal inquiries, regulatory questions, or concerns about jurisdiction eligibility, contact our support team during business hours via our FAQ page or by reaching out through the contact information available on our platform. For account-specific questions, you can also use our member login portal to access your account and contact support directly. For general information about our services and terms, review our Terms and Conditions and Privacy Policy